E-commerce Operations & CRM Consulting
Operational support and CRM consulting for e-commerce brands that need things to run right — and stay that way.
Services
E-commerce Operations
Day-to-day platform management, fulfillment coordination, and process oversight across Shopify and multi-channel environments.
CRM Strategy
Customer lifecycle planning, tool selection, and implementation that turns one-time buyers into long-term relationships.
Subscription Management
Platform setup, retention workflows, and ongoing subscriber experience support from launch through scale.
Customer Experience
Helpdesk systems, escalation workflows, and CS team oversight built for brands that take support seriously.
Chargeback Management
Dispute response strategy and representation designed to protect revenue and maintain processor standing.
Fulfillment Coordination
3PL and marketplace logistics support across multiple fulfillment partners and direct channels.
About
PTTP Services works with a small number of e-commerce clients at a time. That's intentional. It means we know your business, your customers, and your operational pressure points — not from a quarterly report, but from being in it. No handoffs. No account managers. Direct work from people who've done it.